revenue supervisor
Title posted on CivicJobs.ca -
Supervisor, Revenue Services
Posted on April 09, 2024
by
Employer details
City of Richmond
Job details
The City of Richmond is a diverse and dynamic community in pursuit of our visionto be the most appealing, livable and well-managed community in Canada.People l Excellence l Leadership l Team l InnovationImagine a career with the City of Richmond, a dynamic environment for growth and continuous improvement, fostered by our collective strengths and creativity. We are a vibrant, diverse cosmopolitan city, supported by a strong economy and recognized as leaders in innovation and service delivery excellence. The City of Richmond is committed to be the most appealing, livable, well-managed community in Canada, a goal that is only made possible by developing our most valuable asset - our people. This is a great opportunity to join our team and shape our community.Supervisor, Revenue ServicesOverviewThe Supervisor, Revenue Services is responsible for training, developing and mentoring staff. The incumbent ensures the accuracy and integrity of the recording, billing, and collection of property tax and utilities in accordance with established legislation, by-laws, regulations and Council policies.The incumbent is also responsible for planning and supervising staff engaged in providing customer service, account reconciliation, and information pertaining to property tax, utilities, and provincial programs such as Home Owner Grant and Tax Deferment.With a strong accounting and customer service background, the incumbent will be responsible for reconciling tax and utility accounts, preparing journal entries and liaising with external auditors. The incumbent reviews current practices, recommends solutions and implements improvements to systems and business processes including system testing.Examples of key responsibilities include, but are not limited to:Billing and collection of annual property tax for more than 80,000 accounts Annual and quarterly billing of utilities for garbage, sewer, drainage and recycling Billing, collection and remittance for other taxing agencies (i.e. School Board, Translink, BC Assessment) Liaise with various taxing agencies including BC Assessment and Land Title Office to resolve property tax related issues Training, coaching and developing staff Allocating work to staff based on priorities, resources and capabilities to complete work in a timely manner while developing and cross training staff Provide guidance on the interpretation and application of Community Charter and Local Government Act Ensuring the City?s bylaws, policies and procedures are followed by staff for the billing and collection of property tax and utilities Assist in monitoring property tax collection (budget vs actual) and provide variance analysis Monthly reconciliation of tax and utilities general ledger accounts and subsystems Preparing monthly, quarterly and year end accruals and other journal entries for property tax and utilities as required Prepare year end audit working papers and liaise with external auditors during annual audit Assisting in preparing management reports, memos and RTC to Senior management Team and Council Ensuring the integrity of financial information in Tempest for billing, collection and reporting purposes Identifying system issues and working with Information Technology to implement changes to improve business processes and enhance customer experience Identifying best practices and innovation opportunities for the property tax and utilities section Overseeing cashiering duties including the collection of various fees charged by the City Coordinating and interacting with City staff and third parties on all matters related to property tax and utilities Assisting staff in dealing with customers concerning their property tax and utility accountsKnowledge, Skills & Abilities:Excellent communication and facilitation skills in order to interface with the City's internal departments and external customers in dealing with enquiries, disputes, and complaints. Knowledge of property taxation, utilities and property as
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LocationRichmond, BC
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Salary$45.27HOUR hourly
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Terms of employment
Permanent employmentFull time
- Start date
Starts as soon as possible
- vacancies
1 vacancy
- Source
CivicJobs.ca
#93384
Advertised until
2024-04-30
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