retail store supervisor Verified

Work setting

• Manufacture
• Sales
• Retail/wholesale establishment/distribution centre

Responsibilities

Tasks

• Supervise staff (apprentices, stages hands, design team, etc.)
• Assign sales workers to duties
• Hire and train or arrange for training of staff
• Authorize return of merchandise
• Establish work schedules
• Sell merchandise
• Prepare reports on sales volumes, merchandising and personnel matters
• Resolve issues that may arise, including customer requests, complaints and supply shortages
• Organize and maintain inventory
• Plan, direct and evaluate the activities of sales departments in commercial, industrial, wholesale and retail and other establishments
• Organize regional and divisional sales operations
• Determine strategic planning related to new product lines
• Lead sales team in building relationships with business clients and manage negotiations of sales contracts
• Work with the marketing department to understand and communicate marketing messages to the field

Supervision

• 1 to 2 people

Experience and specialization

Product or manufacturing design

• Product packaging

Additional information

Security and safety

• Criminal record check

Transportation/travel information

• Travel expenses paid by employer
• Public transportation is available

Work conditions and physical capabilities

• Work under pressure
• Tight deadlines
• Attention to detail
• Combination of sitting, standing, walking
• Ability to distinguish between colours
• Sitting
• Standing for extended periods
• Bending, crouching, kneeling

Own tools/equipment

• Cellular phone

Personal suitability

• Client focus
• Efficient interpersonal skills
• Excellent oral communication
• Organized
• Reliability
• Team player
• Dependability
• Initiative

Benefits

Other benefits

• Paid time off (volunteering or personal days)
• Parking available