receptionist
Student job
Title posted on ZipRecruiter -
Student Services - Receptionist
Posted on April 28, 2024
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Employer details
Ace Acumen Academy
Job details
<h3>Job Description</h3><div>Job Description<div><p>Ace Acumen Academy is a Designated Learning Institution (DLI) and Private Career College is association with St. Clair College that works exclusively with International students and provides them a recognized Ontario Public College credential. The College is focused on preparing graduating learners with exceptional employability skills who are positioned to contribute to the growth and success of the economy and various industries within our community, across the country and around the world.</p><p><strong>PERKS / Why Join Us:</strong></p><ul><li>Company culture that encourages trust, communication and teamwork</li><li>Transparent and collaborative work environment supports inclusion.</li><li>Semester-Based evaluations to provide metrics for individuals to receive performance acknowledgement awards.</li><li>Structured calendar provides schedules performance reviews and opportunities for professional development and career advancement.</li></ul><p>Reporting to the Associate/Campus Director, the <strong>Student Services -</strong> <strong>Receptionist</strong> would be responsible for providing support and knowledge to current staff and students about their current program of study and be the front line for communication with students.</p><p><strong>Job duties would include but are not limited to:</strong></p><ul><li>Serve as the initial contact for students, fostering relationships to create a connected environment.</li><li>Provide professional, in-person customer service to students, staff, coordinators, managers, directors, and faculty.</li><li>Demonstrate effective customer service skills, dealing calmly, courteously, and effectively with people.</li><li>Resolve issues promptly and escalate problems when necessary.</li><li>Actively participate in the Student Support team, responding to inquiries and supporting effective communication.</li><li>Receive and respond efficiently to students' inquiries and concerns, aligning with College policies.</li><li>Provide students with information and referral guidance regarding procedural, program information, and college services (health, activities, housing, etc.).</li><li>Exhibit empathy and patience, particularly when working with international students.</li><li>Receiving, directing and replying to telephone messages and emails;</li><li>Picking up, sorting and delivering incoming mail;</li><li>Assisting Student Services Department with organizing student files by ensuring that all documents are in place according with the Ministry standards; files are labelled and securely stored;</li><li>Ensuring that the lobby, reception area, as well as staff kitchen is clean, tidy and well maintained;</li><li>In charge of keeping the keys from all officers at Acumen in a safe and secured place;</li><li>Monitoring the operation of the photocopier and making copies for faculty, administration and students as necessary;</li><li>Welcoming on site visitors, determining the nature of their business, and notifying appropriate personnel about the visitors;</li><li>Undertake any other related duties as assigned.</li><li>Available to work day and night shifts, including Saturdays.</li></ul><p><strong>This position is expected to work on-site at the College's campuses; </strong><em><strong>this is NOT a remote job.</strong></em></p><p>ACE ACUMEN ACADEMY IS COMMITTED TO EQUITY IN EMPLOYMENT AND EDUCATION</p></div>Company Description<div>Ace Acumen Academy is a designated learning institution- DLI -that offers full-time college programs through its partnership with St. Clair College. Our College works exclusively with international students who will receive a recognized Ontario Public College credential upon successful completion of their studies. The College's campuses are located within the GTA: Toronto, Mississauga, Brampton.</div></div><h3>Company Description</h3><div>Ace Acumen Academy is a designated learning institution- DLI -that offers full-time coll
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LocationToronto, ON
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SalaryNot available
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Terms of employment
Permanent employmentFull time
- Start date
Starts as soon as possible
- vacancies
1 vacancy
- Source
ZipRecruiter
#bdbde1a02
This employer promotes equal employment opportunities for all job applicants, including those self-identifying as a member of these groups:
Advertised until
2024-05-27
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