Overview
Languages
English
Education
-
Other trades certificate or diploma
- or equivalent experience
- Medical office management/administration
- Medical administrative/executive assistant and medical secretary
Experience
1 year to less than 2 years
Work setting
-
Health care institution, facility or clinic
-
Physician's office
-
Clinic
Responsibilities
Tasks
-
Provide basic information to clients and the public
-
Obtain and process information required to provide customer service
-
Operate switchboard or telephone system
-
Order office supplies
-
Record and relay information
-
Schedule and confirm appointments
-
Send invoices
-
Maintain work records and logs
-
Receive and issue payments
-
Perform clerical duties, such as filing and sorting and distributing mail
-
Answer telephone and relay telephone calls and messages
-
Calculate billing charges
-
Monitor mobile radio or telephone
-
Relay service to persons with disabilities
-
Perform data entry
-
Provide customer service
-
Perform basic bookkeeping tasks
-
Order supplies and maintain inventory
-
Maintain filing system
-
Interview patients to obtain case histories
-
Determine and establish office procedures and routines
-
Complete insurance and other claim forms
-
Arrange travel, related itineraries and make reservations
-
Enter and format electronically based medical reports and correspondence and prepare spreadsheets and documents for review
-
Initiate and maintain confidential medical files and records
-
Prepare draft agendas for meetings and take, transcribe and distribute minutes
Supervision
Experience and specialization
Computer and technology knowledge
-
Electronic medical records
-
Switchboard 1-25 lines
-
Electronic scheduler
-
Database software
-
Electronic mail
-
MS Word
Area of work experience
-
Reports and records
-
Invoices
-
Financial statements
-
Correspondence
Additional information
Security and safety
Work conditions and physical capabilities
-
Ability to work independently
-
Fast-paced environment
-
Work under pressure
-
Tight deadlines
-
Repetitive tasks
-
Attention to detail
-
Sitting
Personal suitability
-
Efficient interpersonal skills
-
Excellent oral communication
-
Excellent written communication
-
Flexibility
-
Organized
-
Reliability
-
Team player
-
Ability to multitask
-
Time management
-
Maturity
-
Initiative
-
Accurate
-
Client focus
-
Judgement
Benefits
Health benefits
-
Dental plan
-
Health care plan
Other benefits
-
Free parking available
-
Learning/training paid by employer
-
Paid time off (volunteering or personal days)
Who can apply to this job?
Only apply to this job if:
- You are a Canadian citizen, a permanent or a temporary resident of Canada.
- You have a valid Canadian work permit.
If you are not authorized to work in Canada, do not apply. The employer will not respond to your application.