dentist
Title posted on ZipRecruiter -
Dentist Care Manager.
Posted on May 12, 2024
by
Employer details
iCAD Dental Inc
Job details
<h3>Job Description</h3><div>Job Description<div><p> </p><p><strong>Job Description:</strong></p><p> </p><p>Dentist Care Manager.</p><p> </p><p> </p><p><strong>Responsibilities:</strong></p><p> </p><p>Act as the primary point of contact with dentists, prosthodontists, orthodontists, and other dental professionals.</p><p> </p><p>Build and maintain strong relationships with existing doctors, addressing their inquiries, concerns, and requests.</p><p> </p><p>Provide excellent customer service by promptly resolving doctor's queries and ensuring their satisfaction.</p><p> </p><p>Receive and accurately process doctor orders, ensuring effective communication within the dental lab.</p><p> </p><p>Collaborate with the production team to ensure timely and efficient delivery of dental products to doctors, while keeping them informed about order progress.</p><p> </p><p>Conduct regular follow-ups with doctors to ensure their expectations are met and maintain high standards of quality control.</p><p> </p><p>Generate leads, prepare quotations, and present product offerings to potential doctors.</p><p>Maintain comprehensive doctor records, including order details, communication history, and special requirements.</p><p> </p><p>Prepare periodic reports on doctor interactions and feedback.</p><p> </p><p>Stay updated with industry trends, competitor activities, and new product developments in the dental lab sector.</p><p> </p><p>Provide insights to the management team to enhance doctor offerings and overall service quality.</p><p> </p><p>Proactively identify and address doctor issues or concerns, collaborating with internal teams to find appropriate solutions.</p><p> </p><p> </p><p> </p><p><strong>Qualifications:</strong></p><p> </p><p>Bachelor's degree in a relevant field (e.g., Business Administration, Marketing, or a related discipline) is preferred.</p><p> </p><p>Prior experience in customer service or doctor-facing roles, preferably within the dental or healthcare industry, would be advantageous.</p><p> </p><p>Excellent communication skills, both verbal and written, to effectively interact with doctors and internal teams.</p><p> </p><p>Strong organizational skills and attention to detail for accurate order processing and doctor communication.</p><p> </p><p>Ability to multitask and prioritize work in a fast-paced environment while maintaining professionalism and customer focus.</p><p> </p><p>Proficiency in using computer software and applications related to customer relationship management (CRM) and order management systems.</p><p> </p><p>Knowledge of dental lab procedures, materials, and products is desirable but not mandatory.</p><p>A positive attitude, strong problem-solving skills, and a genuine passion for delivering outstanding customer service.</p><p> </p><p> </p><p> </p></div>Company Description<div>iCAD Dental is a Canadian company incorporated in 2015 offering a full<br />range of cutting-edge digital dentistry manufacturing services while being<br />strongly committed to developing an "Augmented intelligence in Computer<br />Aided Design of Dental appliances (AiCAD Dental)". We have a team of<br />highly skilled dental technicians, which have previously leading digital dentistry<br />departments of various dental laboratories from Ottawa-Gatineau area, and a<br />research team of engineers / programmers with master's degrees in<br />Scientific Computing and Machine Learning.<br />All four iCAD Dental's shareholders have an extensive expertise in digital<br />dentistry providing hands-on expertise to the manufacturing team as well as<br />the research team.</div></div><h3>Company Description</h3><div>iCAD Dental is a Canadian company incorporated in 2015 offering a full\r\nrange of cutting-edge digital dentistry manufacturing services while being\r\nstrongly committed to developing an "Augmented intelligence in Computer\r\nAided Design of Dental appliances (AiCAD Dental)". We have a team of\r\nhighly skilled dental technicians, which
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LocationOttawa, ON
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SalaryNot available
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Terms of employment
Permanent employmentFull time
- Start date
Starts as soon as possible
- vacancies
1 vacancy
- Source
ZipRecruiter
#78057acd9
Advertised until
2024-06-10
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