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guest service representative

Posted on July 06, 2026 by a licensed third-party for Employer details Totem Resorts

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Job details

  • Location Sioux Narrows, ONP0X 1N0
  • Work location On site
  • Salary19.50 hourly / 32 hours per week
  • Terms of employment Seasonal employmentFull time
  • Day, Evening, Weekend
  • Starts as soon as possible
  • Benefits: Other benefits
  • vacancies 5 vacancies
  • Source Job Bank #3615002

Overview

Languages

English

Education

  • No degree, certificate or diploma

Experience

7 months to less than 1 year

On site

Work must be completed at the physical location. There is no option to work remotely.

Work setting

  • Hospitality industry
  • Willing to relocate

Responsibilities

Tasks

  • Investigate complaints and claims
  • Register arriving guests and assign rooms
  • Resolve complaints and claims
  • Process group arrivals and departures
  • Take, cancel and change room reservations
  • Provide information on hotel facilities and services
  • Maintain an inventory of vacancies, reservations and room assignments
  • Answer telephone and relay telephone calls and messages
  • Provide customer service
  • Perform front desk duties
  • Maintain accurate records

Experience and specialization

Computer and technology knowledge

  • Basic

Additional information

Work conditions and physical capabilities

  • Attention to detail
  • Fast-paced environment
  • Ability to work independently

Personal suitability

  • Efficient interpersonal skills
  • Excellent oral communication
  • Team player

Benefits

Other benefits

  • Other benefits

Who can apply for this job?

You can apply if you are:

  • a Canadian citizen
  • a permanent resident of Canada
  • a temporary resident of Canada with a valid work permit

Do not apply if you are not authorized to work in Canada. The employer will not respond to your application.

Advertised until

2026-07-27

Important notice: This job posting was posted directly by the employer on Job Bank. The Government of Canada has taken steps to make sure it is accurate and reliable but cannot guarantee its authenticity.

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Totem Resorts

  • Accommodation and food services
  • 7 job postings advertised
  • Large business (between 100 and 500 employees)
  • 1 business location
  • Green workplace
  • View business profile

Job market information

guest service representative NOC 64314 Northwest Region
Median wage Help -
19.00 $/hour

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